Refund Policy

Last updated: August 26, 2026

Because HOOYO GIFTES is a single, one-of-one bottle, all sales are considered final once payment is confirmed. That said, we want you to feel confident in your acquisition, so the following applies:

Errors & Misrepresentation

If the item received does not match its description, or if a payment processing error occurred, contact us within 7 days of your purchase at hooyogifts@gmail.com to discuss a resolution.

Review Process

Refund requests are reviewed on a case-by-case basis. Approved refunds are returned to the original payment method within 10 business days.

Zelle Payments

Zelle payments are confirmed manually. Any approved refund for a Zelle payment will be issued manually back to the original sender.

Contact

Questions about this policy can be sent to hooyogifts@gmail.com.